A course, video, or quiz won't load
Common fixes for content that's stuck, blank, or won't submit.
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Last Update il y a 18 heures
- Refresh the page — a surprising number of loading issues resolve with a simple reload.
- Try a different browser or device to rule out a local issue (see Browser and device requirements below).
- Make sure you're logged in — some content silently fails to load if your session has expired rather than showing an obvious error.
- If a quiz won't submit, check that every required question has been answered — incomplete quizzes are the most common cause.
If the problem continues after trying the above, report it as a bug with the course name and what you saw (a screenshot helps a lot).